Privacy Policy
At Thread and Fusion, we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly.
This Privacy Policy explains how we collect, use, and protect the information you provide to us when using our website, services, and products. By accessing or using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect several types of information to provide you with a better shopping experience:
a. Personal Information
This includes data you provide directly to us when making a purchase, signing up for an account, or subscribing to our newsletter. Personal information may include:
Name
Email address
Mailing address
Phone number
Payment information (credit/debit card details, billing address)
b. Non-Personal Information
This includes information automatically collected through cookies, web beacons, and analytics tools when you visit our website. Non-personal data may include:
IP address
Browser type and version
Device information
Browsing behavior and interaction with our website
c. Social Media Information
If you interact with us on social media platforms or choose to log in to our website via social media, we may collect certain profile information as permitted by the platform's terms and your privacy settings.
2. How We Use Your Information
We use your information to enhance your shopping experience and for operational purposes. The primary ways we use your information include:
To process transactions: Your personal information is used to fulfill your orders, send confirmation emails, and manage payment and shipping.
To personalize your experience: We may use your preferences, past purchases, and browsing history to offer you a tailored experience, including product recommendations.
To improve our website: Your feedback and interactions with our website help us optimize the functionality and design of our site.
To communicate with you: We use your email or phone number to send updates about your order, respond to customer service inquiries, and share promotional offers if you’ve opted in.
For marketing: With your consent, we may send newsletters, promotions, and product updates that might interest you.
To comply with legal obligations: We may be required to use or disclose your information to comply with legal obligations or to protect our rights.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following cases:
a. Service Providers
We work with trusted third-party companies that assist in fulfilling orders, processing payments, delivering packages, hosting our website, or conducting analytics. These service providers have limited access to your information and are only allowed to use it for specific services we’ve requested.
b. Legal Compliance
We may disclose your personal information if required by law, court orders, or government regulations, or if we believe such disclosure is necessary to protect our rights, comply with legal processes, or investigate fraud or security issues.
c. Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of the business transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and improve the functionality of our website. Cookies are small data files that are placed on your device when you visit our website. These technologies allow us to:
Remember your preferences and items in your shopping cart
Analyze website traffic and usage patterns
Offer personalized product recommendations and advertising
You can modify your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
5. Your Rights
You have certain rights regarding the personal information we hold about you. Depending on your location, these rights may include:
a. Access and Update
You have the right to request access to the personal information we have about you. You can also update or correct your information by logging into your account.
b. Opt-Out of Marketing
You can opt out of receiving marketing emails by clicking the “unsubscribe” link in any promotional email or by contacting us directly.
c. Data Deletion
You have the right to request the deletion of your personal information. Please note that some data may be retained to comply with legal obligations or for legitimate business purposes.
d. Data Portability
In some circumstances, you may request a copy of your personal information in a structured, commonly used format.
6. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of secure servers, encryption of payment information, and regular security audits.
However, no data transmission over the internet or electronic storage method can be guaranteed 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Retention of Data
We retain your personal information only for as long as is necessary for the purposes outlined in this policy, or to comply with legal obligations. For example, we may keep certain order details for accounting and legal reporting purposes.
8. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we may have accidentally collected such information, please contact us immediately so we can delete it.
9. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the revised policy on our website and update the “Effective Date” at the top of the page.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
Email: threadandfusion@gmail.com
Phone: +91-9680403493
Address: Plot no 199,200 Mahaveer Nagar 2 , Maharani Farm , Durgapura , Jaipur 302018 Rajasthan